What is Online EFTPOS?

Online EFTPOS enables you to pay online with your smart phone directly from your bank app. Not only is it the safer and easier way to pay online, it's also one of the most secure payment methods available today as you never need to expose your payment or banking credentials.

 

How it works

 To pay, you simply select your bank and enter your mobile number, then approve a payment notification within your bank app. That's it.

FAQ Steps 1 3 2

Currently available to ASB, BNZ, Heartland Bank, The Co-operative Bank and Westpac customers.

 

How do I use Online EFTPOS with my bank app?

For specific information for you bank app, please click on the bank logos: 

ASB Logo Website4 BNZ Logo Website3 Heartland Logo Website2 Co op Logo Website2 Westpac Logo Website2

 

 

Frequently Asked Questions

How secure is it?

How secure is it?

Online EFTPOS is the most secure payment method today because Online EFTPOS doesn’t ask for your payment and bank credentials and you can only approve each payment via your bank app.

How long do I have to approve my payment?

How long do I have to approve my payment?

You have four minutes from the time of sending a payment request to log into your bank app to approve the transaction. Generally, the payment arrives in your app in real-time. But in rare cases, it might take up to 3 minutes. Some bank apps will not refresh automatically. Refresh your app by pulling down the screen or logging out and logging in.

How long does it take for the payment to go through?

How long does it take for the payment to go through?

If the funds are available, the money goes through right then and there. No hassle.

What happens if I need a refund?

What happens if I need a refund?

Contact the merchant you originally bought from.  They can refund you and you’ll receive the money back into your bank account immediately.

I don't bank with one of the above banks - when can I use Online EFTPOS?

I don't bank with one of the above banks - when can I use Online EFTPOS?

The Online EFTPOS team is currently working to bring on other banks. They will happily pass on your feedback if you drop them an email at oesupport@paymark.co.nz  to let them know who you bank with and how much you’d love to see Online EFTPOS! If you feel generous to contact your bank directly, it’ll help them even more.