Terms & Conditions for Products
Conditions of Authority to Accept Direct Debits
Paymark
Extracted from Paymark "Terms & Conditions for Products" page on 18 May 2026.
You agree that any direct debit authority ("Authority") you provide to Paymark Limited ("Paymark") is subject to:
-
The bank’s terms and conditions that relate to your account; and
-
The specific terms and conditions listed below.
Specific conditions relating to notices and disputes
You may ask your bank to reverse a direct debit up to 120 calendar days after the debit if:
-
you don’t receive a written notice of the amount and date of each direct debit from Paymark, or
-
you receive a written notice but the amount or the date of debiting is different from the amount or the date specified on the notice.
You may ask your bank to reverse a direct debit up to 9 months after the date Paymark sent the first direct debit under the Authority if you are not reasonably satisfied that the Authority authorised your bank to debit your account with the amount of the direct debit.
Paymark is required to give you a written notice of the amount and date of each direct debit no less than 2 business days before the date of the debit.
If the bank dishonours a direct debit but Paymark sends the direct debit a second time within 5 business days of the original direct debit, Paymark is not required to notify you a second time of the amount and date of the direct debit.