Terminal Requirements

Security is our highest priority here at Paymark, and like any device, your terminal must be upgraded and replaced regularly. Regular updates ensure that your terminals are operating in a safe and secure way and avoid any data or security breaches.

What terminals need to be replaced or upgraded?

To check which of your terminals need to be upgraded or replaced you can use our Terminal Checker page (only available for Chrome, Safari and Edge browsers) for more information.

Why must you upgrade?

All EFTPOS terminals must operate with the latest mandatory security standards to reduce the risk of fraud. Fraud costs us all. In meeting these compulsory security standards, as required by the PCI Security Standards Council, and the banking and credit card governing bodies, you are meeting your obligation to keep our payments systems fast, efficient and above all – secure.

How to replace or upgrade your terminals

As different terminals require different processes it’s important that you contact your terminal provider to discuss options. Upgrading and replacing terminal hardware may take some time, so please contact them as soon as possible. If you do not know who your current EFTPOS terminal provider is, look for a sticker on your EFTPOS terminal.

To check the compliance of your terminal(s), please use our Terminal Checker page (only available for Chrome, Safari and Edge browsers).