pm22245 2108 Click Invoice A4 Guide 042

Your invoice explained

  1. Our details: Worldline details including GST number.
  2. Your billing address: This is where we send your invoices.
  3. Invoice details: The date this Invoice was generated and Invoice Number.
  4. Customer ID: This is specific for your Click account.
  5. Transactions: This is the amount Click transactions for the billable month. 
  6. Total amount: The amount due including GST.
  7. Due date: This is when you need to pay us by.
  8. Direct debit: This is a notification for customers with Direct Debit facility only.
  9. Support: If you have any questions, please contact via email or number listed.

Click billing FAQ

Why do the charges on my Click statement invoice differ each month?

Why do the charges on my Click statement invoice differ each month?

As a Click customer, you are charged based on the number or value of transactions you processed during the previous month. Therefore, you might notice that charges differ month-on-month depending on the number of transactions you processed.

If you have a question relating to your Click charges, you can contact us at support@paymark.co.nz or on 0800 729 627.

When am I charged for my Click subscription?

When am I charged for my Click subscription?

We will send you a tax invoice on the 5th working day of each month. The total outstanding amount of this invoice is due on the 20th of each month. If the 20th falls on the weekend or a public holiday, the direct debit or automatic card payment will occur on the next business day.

Can I change my billing method?

Can I change my billing method?

Click customers typically make payment via an automatic payment with the card provided upon sign-up. If you’d like to change the card number or move to a new bill payment method, you can contact us at support@paymark.co.nz or on 0800 729 627.

Can I charge my customers in other currencies?

Can I charge my customers in other currencies?

Yes, Click supports 12 currencies via BNZ’s CurrencySelect. Click here to find out more.

How long does it take to receive my settled funds?

How long does it take to receive my settled funds?

In most cases funds for approved transactions will settle into your account overnight, however this can sometimes vary for some card types from time to time.

I am already a Click customer. How can I start accepting Online EFTPOS transactions?

I am already a Click customer. How can I start accepting Online EFTPOS transactions?

We recommend that you make the most of your Click functionality and enable Online EFTPOS on your payment page. In most cases enabling Online EFTPOS from your existing Click account is straightforward. Contact us at support@paymark.co.nz or on 0800 729 627 to discuss what is involved for your payment page.

How can I cancel Click?

How can I cancel Click?

Send your request to support@paymark.co.nz and one of the Worldline team will be in touch.

Where can I find the latest Click Ts and Cs?

Where can I find the latest Click Ts and Cs?

The latest Click Terms and Conditions can be found here

Get Google Pay with Click

Google Pay is the fast, simple way for your customers to pay using the cards saved to their Google Account. It protects your customers’ payment details with multiple layers of security and makes it easy complete purchases on your site. Google Pay is a great option for any online store looking to offer easy and intuitive payment methods.

When do I receive funds from my Google Pay transactions?

When do I receive funds from my Google Pay transactions?

Transactions are settled at the same time you usually receive funds from card transactions. There is no additional delay.

What cards can I accept with Google Pay?

What cards can I accept with Google Pay?

Google Pay is enabled with all the cards your business accepts online. That means if your customer is set up with an American Express card and you don’t accept American Express on your website, the customer won’t be able make a payment via Google Pay with that card.  They can add a card that you do accept at the time of making payment.

How do I get set up and how long does it take?

How do I get set up and how long does it take?

If you have the Click hosted payments page, you can usually get set up in less than 5 minutes with just a few clicks. Log into your Click merchant portal and click the link on your homepage. If you don’t see the link, simply drop us a line at click@paymark.co.nz and we’ll get you up and running in no time.  If you’re not using the Click hosted payments page, drop us a line at click@paymark.co.nz and we’ll discuss options.

How much does it cost to offer my customers Google Pay?

How much does it cost to offer my customers Google Pay?

As a merchant, you’re only charged the standard transaction fees you already incur for card transactions. Otherwise, there are no additional costs.

How do I know my customer paid using Google Pay?

How do I know my customer paid using Google Pay?

When you view the transaction in the Click merchant portal, you’ll see a “payment method” shown for any Google Pay transactions as well as the usual information displayed for a card transaction.

 

 

All things Click

Why do the charges on my Click statement invoice differ each month?

Why do the charges on my Click statement invoice differ each month?

As a Click customer, you are charged based on the number or value of transactions you processed during the previous month. Therefore, you might notice that charges differ month-on-month depending on the number of transactions you processed.

If you have a question relating to your Click charges, you can contact us at support@paymark.co.nz or on 0800 729 627.

When am I charged for my Click subscription?

When am I charged for my Click subscription?

We will send you a tax invoice on the 5th working day of each month. The total outstanding amount of this invoice is due on the 20th of each month. If the 20th falls on the weekend or a public holiday, the direct debit or automatic card payment will occur on the next business day.

Can I change my billing method?

Can I change my billing method?

Click customers typically make payment via an automatic payment with the card provided upon sign-up. If you’d like to change the card number or move to a new bill payment method, you can contact us at support@paymark.co.nz or on 0800 729 627.

Can I charge my customers in other currencies?

Can I charge my customers in other currencies?

Yes, Click supports 12 currencies via BNZ’s CurrencySelect. Click here to find out more.

How long does it take to receive my settled funds?

How long does it take to receive my settled funds?

In most cases funds for approved transactions will settle into your account overnight, however this can sometimes vary for some card types from time to time.

I am already a Click customer. How can I start accepting Online EFTPOS transactions?

I am already a Click customer. How can I start accepting Online EFTPOS transactions?

We recommend that you make the most of your Click functionality and enable Online EFTPOS on your payment page. In most cases enabling Online EFTPOS from your existing Click account is straightforward. Contact us at support@paymark.co.nz or on 0800 729 627 to discuss what is involved for your payment page.

How can I cancel Click?

How can I cancel Click?

Send your request to support@paymark.co.nz and one of the Worldline team will be in touch.

How do I process a one-off payment in CLICK?

How do I process a one-off payment in CLICK?

You can generate a URL for a customer to use to load a secure payment page to make a one-off payment into your account.

1. Select Web Payments, then Invoice Payments.

2. Select the relevant account (the account this payment should be processed through).

3. You can choose to enter attributes for the payment:

a. Reference - up to 50 alpha-numeric characters for a reference that is relevant to your business (you can search on this)

b. Particulars - up to 50 alpha-numeric characters for a reference that is relevant to your business (you can search on this)

c. Amount - the amount of the payment

4. Choose "Generate URL" to generate a URL you can send to the customer that they can use to make their payment.

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By default this URL is available for 24 hours from when it was generated. If you need a longer or shorter validity period, please contact us on support@paymark.co.nz