Online EFTPOS


Pay your way

Where can I pay with Online EFTPOS?

Online EFTPOS is now available as a payment option at the following online stores - and we are adding more every day!

How does it work?

Online EFTPOS allows you to make payments directly from your mobile banking app and is available with the following banking partners currently.

Why pay with Online EFTPOS?

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Save time and hassle by simply entering your mobile number and paying directly from your phone

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See all your transactions on your online bank statement immediately

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Reduce your fraud risk by removing the need to share sensitive payment card data

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Support local online stores by selecting a payment option that is significantly more cost effective

Who is it for?

Online EFTPOS

Who is it for?

Online EFTPOS is currently available exclusively to ASB and The Co-operative Bank customers, however Paymark is actively working with a number of other banks to turn on Online EFTPOS functionality for their customers as well.

Your questions answered

My transaction hasn’t been processed or has declined. What should I do?

This typically happens if:

  • The transaction is not approved within your banking app within four minutes
  • You decline the payment notification within your banking app

Simply try the payment again and select Online EFTPOS or try an alternative payment method.

Otherwise, please ensure:

  • There are enough available funds in the account you selected
  • The mobile phone number you entered is registered to your mobile banking app

ASB customers:

To enable Online EFTPOS within your mobile banking app, go to SETTINGS and enable ‘Receive payment requests’.

The Co-operative Bank customers:

Simply enable Online EFTPOS under “Profile” from your Internet Banking or the App.

I need help authorizing an Online EFTPOS payment. Who do I contact?

Contact your bank:

ASB customers: 0800 803 804
The Co-operative Bank customers: 0800 554 556

How do I select the account I want to make a payment from?

You can select your account directly within your mobile banking app. For Co-operative Bank customers you can also utilise your internet banking to approve Online EFTPOS payment requests.

When will an Online EFTPOS payment come through on my online bank statement?

Online EFTPOS transactions should appear immediately on your online bank statement.

Do I need my EFTPOS card to make a payment via Online EFTPOS?

No. Online EFTPOS is enabled via your mobile banking app and a physical payment card is not required.

I don’t have the banking app on my phone. Can I still use Online EFTPOS?

ASB customers: No. Online EFTPOS is enabled directly via your mobile banking app.

However, if you are a customer with The Co-operative Bank, you can still make payment with Online EFTPOS if you are registered with Internet Banking. Simply log into Internet Banking to approve the payment.

I haven’t received the purchase I made via Online EFTPOS. Who do I speak to?

For all product enquiries or issues with your order please contact the company/website where you made the purchase.

I require a refund for a purchase I made via Online EFTPOS. Who do I speak to?

For all refund enquiries please contact the company/website where you made the purchase.

Are there any limits on making purchases with Online EFTPOS?

Transactions made using Online EFTPOS may be subject to daily limits, please check with your bank.

I don’t bank with ASB or The Co-operative Bank. Can I still use Online EFTPOS?

No. Online EFTPOS is currently only available to ASB and The Co-operative Bank customers.

You can learn more about ASB banking options here.

You can learn more about The Cooperative Bank’s options here.

When will other banks come on board so that I can start using Online EFTPOS?

Our goal is to have Online EFTPOS available to anyone with a New Zealand bank account and we are currently working with a number of banks to achieve this.