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Tag: Customer loyalty
The Future of Payments: 2021 and Beyond
What can we expect from payments technology in the future? We spoke to Will Miao, Head of Payments Innovation at Paymark, to find out what megatrends are likely to influence our shopping behaviour in 2021 and beyond.
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Top 5 Ways Real-time Data Helps Your Business Succeed
Are you waiting for a week or longer to see your sales data? If you’ve been working with a data lag for years, it might not seem like a big deal.
5 Ways to Build Customer Loyalty for Small Kiwi Businesses
Are you undervaluing your repeat customers?
Shopping Cart Abandonment Tips
More than half of Australians regularly abandon their carts when shopping online. This frustrating stat means the time and effort used on customer acquisition hasn’t been best spent.
Open Banking - Post Plastic World
New Zealand has been a world leader in terms of digital payments for more than 30 years but today that lead is under threat, if we can say it exists at all.
COVID’s quarter – how did New Zealand fare during lockdown?
While New Zealand has avoided the worst in terms of number of cases, we have done so by closing the borders and by clamping down hard on the early outbreaks, including moving swiftly to Level...
Opening New Zealand Up to A New Way of Banking
Sometimes in life, we get so accustomed to working around little problems that we barely think about them. A creaky door, a chipped mug, an internet outage.
Why data analytics are more important than ever?
As we exit lockdown and begin to reopen our economy, retail businesses are beginning to gain some momentum. It began at Level 3, where we saw an uptick in transactions that was larger than we...
Is your business ready for the online boom?
Until 2020, online spending had been steadily increasing as a share of total retail, and until recently fewer than one in ten transactions in New Zealand had been online.