There's no doubt that 2020 will go down in history as a bad year, and that's certainly held true for many Kiwi merchants.

Are you waiting for a week or longer to see your sales data? If you’ve been working with a data lag for years, it might not seem like a big…

Are you undervaluing your repeat customers?

It might be time to give your returning customers the attention they deserve.

SOURCE: Bambora, an Ingenico Group Company

More than half of Australians regularly abandon their carts when shopping online.

New Zealand has been a world leader in terms of digital payments for more than 30 years but today that lead is under threat, if we can say it exists…

The COVID-19 outbreak has seen countries collapse under the strain of supporting patients with millions of cases around the world and hundreds of thousands of fatalities.

Sometimes in life, we get so accustomed to working around little problems that we barely think about them. A creaky door, a chipped mug, an internet outage.

As we exit lockdown and begin to reopen our economy, retail businesses are beginning to gain some momentum.

Until 2020, online spending had been steadily increasing as a share of total retail, and until recently fewer than one in ten transactions in New Zealand had been online.

Most people tend not to spend a lot of time thinking about payments. The impact of Covid-19 on the retail sector has changed that.

You don’t need a credit card to go contactless, and you don’t need to tap a terminal.

A new report by Visa shows that Kiwis have really embraced biometric identification in our everyday lives, even more so than our friends across the Tasman

Are passwords becoming passé? New…